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| How
do I place an order? (back
to top) |
| You
can place your order request via our
toll-free phone, email, fax, mail, or view
our "How
To Order" Page. All order
requests will be confirmed by PHONE and a
faxed order form confirmation will be faxed
to you. More detailed information is
available from our 'order'
section of the site. Your order is not
placed until your completed authorization
form is faxed back to us confirming
all pricing, shipping and payment
information. |
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| How
do I find products I'm looking for? (back
to top) |
| You
can find products on our site by clicking
any link in the product guide in the left
corner on the home page,
or by clicking our 'search
products' section of the site. |
|
|
| What
if I don't see the products I'm looking for?
(back
to top) |
| A
Better Idea/Promowebsite has access to
thousands of products! Our site is merely a
sample of what we have to offer. If you're
looking for something specific, looking to
find items to fit your theme, or just don't
see quite what you're looking for on our
site, give us a call toll-free at
800-520-1691 or e-mail
us. We'll be glad to offer suggestions. |
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|
| How
does A Better Idea!/PromoWebsite accept
payment? (back
to top) |
| A
Better Idea/Promowebsite accepts payment via
credit card or check. If it is your first
time ordering from us, or if you have more
detailed questions, click
here to read our payment terms. All
orders over $500 require payment by check. |
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|
| Do
you have any sales or specials? (back
to top) |
| Yes!
We offer many sales and specials on a
regular basis. Check out our 'specials'
page. We try to update our site as
much as possible with online sales flyers. |
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|
| How
long does it take to receive my order? (back
to top) |
It
can vary depending on the products you
order, but most products from A Better Idea/Promowebsite
will ship within 10-20 working days from the
time the order is placed complete. We do
offer rush service on many items. Call or email
us for details.
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|
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| My
event is less than two weeks away!! Can you
still help?
(back
to top) |
| Yes!
Call us! Now! We offer rush service on many
of our items. The best way to avoid any time
delays is to have as much detail about your
order together when you call. You must
have artwork ready to email of FedEx to us! |
|
|
| How
do I prepare my artwork so you can reproduce
it? (back
to top) |
| You
can prepare your artwork in several
different ways. The best way to insure your
design is replicated correctly is to also
send a printout via fax so we can check it
against your electronic file. To read more
about our artwork guidelines, click
here. |
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|
| Can
I specify which ink colors to use? (back
to top) |
| If
not specified, we will use industry standard
colors. If your design requires a specific
ink color, please specify a color using the
Pantone Color Matching System (PMS #). While
every effort will be made to match the
requested color as closely as possible, we
cannot guarantee exact color matches due
to the nature of the printing process. |
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|
| Can
I specify which fonts to use? (back
to top) |
| Yes,
but you must provide A Better Idea/Promowebsite
with the font. Keep in mind that certain
fonts that are too thin or too detailed may
not reproduce well. For questions about
fonts, just give us a call at 401-841-5646. |
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| How
will you ship my order? (back
to top) |
|
Our
preferred standard method is on your own UPS
account, although we can use FedEx Ground or
UPS and add it to your charges. If
shipping via an expedited method, we will
ship UPS Air or FedEx Air. Shipping rates
are pre-paid with your shipper account
number or on your invoice. Please include
your acct# on your order form.
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|
|
| Why
should I order promotional wearables? (back
to top) |
|
Promotional
products & logo sportswear benefit small
businesses especially because the initial
cost ratio vs. the rate of response is much
higher than traditional forms of advertising
such as print and radio. Also, if your
promotion is useful and handy, your
recipients will use them for YEARS, whereas
a newspaper ad, radio ad, etc. may be
read/heard only a few times and may not
illicit a response.
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| I
can't decide. Do you have any ideas? (back
to top) |
| Yes!
We have the experience and are the experts
in promotional products. We have plenty of
great ideas, good strategies, resources, and
other wearables available. Just tell
us about your event for a "better
idea"! |
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